UTU MEMBERS & MORTGAGE CRISIS



Responding to the urgent need for mortgage education and advice in a turbulent market, Union Plus is
launching a homeowner education program that includes a Save My Home Hotline to help union members
facing mortgage payment problems.

A new national survey reveals that half of homeowners with ARMs admit they have no idea how their ARMs
reset, and nearly three-quarters do not know how much their monthly mortgage payments will increase
when they do.

The survey, conducted Sept. 13-25 by Peter D. Hart Research Associates for Union Privilege, reveals that
ARM holders are generally not concerned about mortgage payments until their rates reset. Then anxiety sets
in as they realize their payments have risen substantially. Some 2.5 million homeowners will be facing the
shock of higher payments when their ARMs reset before the end of the year.

"Our poll shows that consumers are looking for government help, but the labor movement is not waiting,"
AFL-CIO President John J. Sweeney said. "We're reaching out to union families to make sure they don't fall
through the cracks."

Union Plus is stepping up with several initiatives to help homeowners and prospective homebuyers
understand mortgages and how to take steps to protect themselves from foreclosure and financial ruin.

The Union Plus Save My Home Hotline at 1-866-490-5361 will provide free, confidential advice from
HUD-certified housing counselors. Face-to-face counseling is available at more than 100 local offices in 22
states and the District of Columbia.

Hotline counselors will help members to establish a budget, set financial priorities and explain all the
strategies available to help them keep their home. Homeowners will receive a written "Homekeeper Action
Plan" to follow.

"Half of union respondents said they wouldn't know where to turn if they have trouble paying their
mortgages," said Leslie Tolf, president of Union Privilege, provider of the Union Plus benefits. "The Union
Plus Save My Home Hotline will provide union homeowners with the advice and assistance that they need."

Qualified homeowners in seven states who are experiencing temporary financial distress, are eligible for
grants under a program established by Money Management International, the nonprofit, HUD-certified
housing counseling agency providing the Hotline, from a million-dollar endowment from HSBC, provider of
the Union Plus Credit Card.

In addition, Union Plus Mortgage will offer a mortgage education program that includes an annual "Mortgage
Checkup" to make sure that the mortgage that they hold is still in their best interest.

To help members keep their home secure, the Mortgage Assistance Program helps Union Plus mortgage
holders with interest free loans to pay their mortgages if they face financial hardship due to disability, strike,
lockout or layoff. The program, the only one of its kind in the nation, has provided more than $3 million in
mortgage assistance. Members can call 1-800-848-6466 for more information about Union Plus Mortgage. For
more information about the Union Plus Save My Home Hotline members can go to
UnionPlus.org/SaveMyHome (www.unionplus.org/benefits/home/save-my-home.cfm) or speak to a counselor
directly by calling 1-866-490-5361 toll-free 24 hours a day.

November 13, 2007